We allow returns from online purchases within 14 days after the arrival of the goods. If you are not satisfied with your purchase, simply contact info@royalwatercoloursociety.com and we will help you facilitate your return. We will offer a full refund if we receive the work in the same condition as it was sent out.
Artworks are dispatched by the artist directly, so please bear in mind that the RWS does not facilitate postage. However, our artists take the greatest care in ensuring that each artwork is well protected and packaged securely.
_________________________________________________________________________________________________________________________________________________________________________
The RWS acts as a disclosed agent on behalf of its member artists and the RWS earns a commission on the sale of the member artists’ work. When purchasing online from the RWS, the customer is doing business with the disclosed agent of the member artist. The liability for any issues with the purchased artwork rests with the member artist and not the disclosed agent (The RWS).